YITH ADVANCED REFUND SYSTEM FOR WOOCOMMERCE

Description

What the plugin doesBuild trust and increase your customer satisfaction rate offering a secure and simple refund system.
How you can benefit from it:

  • Customer satisfaction rate will increase by offering a simple and quick refund policy;
  • You will enhance confidence in your customers who refer to the refund policy before purchasing;
  • You will reduce negative feedbacks thanks to a refund system that protects unsatisfied customers.

PLUGIN FEATURES

  • Enable refund request for the whole order
  • Enable refunds for taxes
  • Send asynchronous messages to user to ask for information about the refund request
  • Reject refund request by sending an automatic notification email to the user
  • Pay refund manually or through the payment gateway used to place the order
  • Choose whether to pay the total amount requested by the user or insert a different amount
  • If multiple quantities, you can choose the number of products to refund
  • Set the request status as on-hold or processing
  • Prevent refund requests if the number of days from the purchase date exceeds the specified value
  • The administrator receives an email when:
    • user submits a refund request
    • user sends a message from “My Account” page
  • User receives an email when:
    • submitting a refund request
    • the request status turns into “processing” or “on hold”
    • administrator accepts or rejects the request
    • administrator sends a message from the site backend
  • Enable refund request for the whole order or single products
  • Add refunded products to the stock
  • Allow refund requests only if the order exceeds the specified threshold
  • Show a custom message on all not refundable products
  • Refund the order automatically soon after receiving user’s request (feature not available for physical products)
  • Offer a coupon as an alternative to the refund
  • Set an expiration date for the coupon
  • Use options generally or specifically for each product (as well as for single variation)
  • Each message can include an attached file (you can set the maximum allowed size)
  • User receives an email when administrator offers a coupon as an alternative to the refund